Field Application Engineer - USA

As an Application Engineer you will work closely with one of the higher-skilled motion control and industrial automation teams in the industry. A team that never rests, that is 100% customer focused, and is all about finding the optimal sweet-spot of the motion application they are facing. You will be in the front-line of STXI Motion in Israel, providing technical support, implementing, and integrating new motion solutions for leading OEMs and machine builders, fulfilling a key growth pillar for the company.

The primary purpose of this position is to assist and support existing and potential customers and the company in the selection, application and commissioning of the products that provide the optimum solution for the customer’s machine and process applications.

Roles & responsibilities

  • Provide technical support for the company’s motion control product lines.
  • Serve as the primary and focal technical point of contact to customers and internally to the sales and product teams, providing both on-site and remote support.
  • Providing technical training and seminars to customers, channel partners and the sales team.
  • Master the technical knowhow of the company’s products and technical support resources such as manuals, technical documentation, etc.
  • Implement and optimize product and system integration for specific customer applications, to fit customer requirements and needs.
  • Present new design proposals to the sales department based on customer analysis.
  • Role is reporting to: Applications Team Manager.

Minimum requirements

  • Bachelors’ degree in Mechanical Engineering / Mechatronics Engineering / Electrical Engineering – Must
  • Experience with programming – Must
  • Experience working with motion controllers, servo systems and control equipment – great advantage
  • Experience working with frequency converters and programmable controllers (PLC) – advantage
  • Knowledge in industrial communication protocols – advantage
  • Excellent English proficiency – verbal and written

Skills

  • A solid technical background; able to read architectural, mechanical and electrical blueprints and have a solid understanding of basic electrical and mechanical control systems.
  • Excellent interpersonal and communication skills. Must have the ability to communicate to a broad range of technical and non-technical people, and maintain effective customer relationships.
  • Customer focused – responsive, identifies needs, monitors satisfaction and communicates service issues internally.
  • Effective prioritization of activities, effective time management and highly organized.
  • Able to work independently as well as part of team.
  • Autodidact, self-starter, proactive learning and mastering of new products and technologies.
  • Analytical and problem-solving skills.